FAQS

Q: How do I use my lava and wooden beads with essential oils?

A: Lava and wooden beads are porous allowing the application of essential oils on to the beads for a subtle all day scent or aromatherapy. Just add a drop or two of your desired essential oil on to the lava or wooden bead and gently rub it in. The beads will absorb the oils fairly quickly but may appear wet for a short time.

 

Q: Will the oils stain my clothes?

A: We recommend using 100% pure therapeutic grade essential oils as they should not stain your clothes if you accidentally get any on them. They will also deliver the most beneficial aromatic experience.

 

Q: How long will the aroma last?

A: This will vary depending on the essential oil you use but your aroma can last anywhere from a couple of hours to two days. Citrus oils will disperse faster than more heavy woody oils, and some oils have a stronger aroma than others.

 

Q: Can I use different oils on the beads?

A: Yes you most certainly can. You might want to combine your favourite oils you use in your diffuser and wear them as a perfume on your beads during the day. There is no need to wash the lava or wooden beads between applying different oils.

 

Q: Do you sell essential oils too?

A: We do not sell essential oils or include them with any orders. As there are so many different essential oil options on the market, we like our customers to make their own choice of their preferred brand that they have researched and come to know.

 

Q: Can I order a smaller or larger size bracelet than the standard 18 centimetre size?

A: You most definitely can. We are more than happy to make a bracelet smaller or larger to fit your wrist. Simply leave a note in the “Special instructions for the seller.” box in the shopping cart when you check out and specify you preferred length.

 

Q: What if I am buying a gift?

A: If you are ordering a gift, we are happy to include a message. Simply leave us a note during check out and we’ll put your personal message inside the package.

 

Q: Do you make custom designs?

A: We would like the opportunity to work with you to create a unique piece. Please contact us for details.

 

Q: How do I care for my jewellery?

A: We strive to use high-quality materials, including metals, stones, and wooden beads, in all of our designs. Exposing your jewellery to water, chemicals, and extreme heat may cause the metal beads and rondelles to tarnish and may cause the bracelet stretch cord to break. To extend the life of your jewellery, avoid wearing it in the shower, at the beach, in the pool, in the sauna or while exercising. Avoid exposure of your jewellery to any chemicals such as lotions, cleaning chemicals or hairspray.

 

Q: Do you offer coupons, discounts and sales?

A: We post sales and special coupon codes on Instagram and Facebook. Be sure to follow us so you don’t miss them.

If you have any questions that haven’t been answered here, please email us directly at info@essentialandco.co.nz and we’ll get back to you promptly.